Listening in on a Foreclosure Counseling Hotline

I want to share with you an article I read in the Washington Post magazine yesterday [1], in which the author writes of her time listening in on the work of a credit counselor at the Homeowners HOPE Hotline, a nonprofit created to help homeowners in danger of losing their homes obtain voluntary mortgage modifications.  It gives a telling view of how difficult and rare voluntary modifications are, and how desperately we need additional options for families to save their homes.